Your appointment is very important, and we reserved the date and time at your request. We understand that sometimes schedule adjustments are necessary; therefore, we require at least 24 hours notice to cancel or reschedule your appointment. There is a 50% deposit required for packages and large services. Same day cancellations or no call/no shows will result in the deposit being non-refundable. This cancellation policy allows us the time to inform our standby guests and keep our schedules busy. Our goal is to offer you and all of our clients the best service!